








Frequently Asked Questions
How long does shipping take?
We offer tracked & insured standard shipping for all of our customers. Dispatch takes on average between 1-3 days, and your order will arrive at the times listed below depending on your location.
Average Shipping Times:
USA: 4-8 Days
Canada: 7-12 Days
Worldwide: 7-20 Days
If you'd like to order with express shipping options or need it by a certain date, please contact our support team here for more details.
What if I want to return or exchange my order?
Need to return or exchange your order? Not a problem. All orders come with a risk-free 30 day money back guarantee and are eligible for returns and/or exchanges.
For more information, you can read our full Returns & Exchanges page here or contact our support team with additional questions here.
I have a different question. How can I contact you?
Our customer service team is here to help! Feel free to contact us here with any questions or concerns.
Email | support@merraci.com
Phone | (828) 372-0439
Business Hours | 9 AM - 9 PM EST